Destination Host Unreachable, Destination 45.136.116.1/24 not route.
From 45.66.159.88 icmp_seq=566 Destination Host Unreachable
From 45.66.159.88 icmp_seq=567 Destination Host Unreachable
From 45.66.159.88 icmp_seq=568 Destination Host Unreachable
From 45.66.159.88 icmp_seq=569 Destination Host Unreachable
From 45.66.159.88 icmp_seq=570 Destination Host Unreachable
From 45.66.159.88 icmp_seq=571 Destination Host Unreachable
From 45.66.159.88 icmp_seq=572 Destination Host Unreachable
From 45.66.159.88 icmp_seq=573 Destination Host Unreachable
From 45.66.159.88 icmp_seq=574 Destination Host Unreachable
From 45.66.159.88 icmp_seq=575 Destination Host Unreachable
From 45.66.159.88 icmp_seq=576 Destination Host Unreachable
From 45.66.159.88 icmp_seq=577 Destination Host Unreachable
^C
--- 45.136.116.1 ping statistics ---
578 packets transmitted, 0 received, +577 errors, 100% packet loss, time 577212ms
[root@236673 ~]# mtr -4 --report --report-wide 45.136.116.1
Start: Tue Dec 7 16:18:01 2021
HOST: 236673.8408.sys.ipv4.io Loss% Snt Last Avg Best Wrst StDev
[root@236673 ~]#
回
Hello,
Thank you for contacting Support Team. My name is Sundeep and it would be my pleasure to assist with your request. I am currently investigating your request at the moment.
If I can be of any further assistance or if you have any questions, please let me know.
Regards,
Sundeep B
Support Team
回
Hello,
As I have checked ,we have not blocked any IP, the problem might be due to active firewall or by your ISP(internet service provider). Please check with your firewall and internet service provider.
If I can be of any further assistance or if you have any questions, please let me know.
Regards,
Sundeep B
Support Team
发
Thank you, I will notify the server company owner of 45.136.116.1/24
I can be if me have any questions, I will know you.
回
Hello,
Thank you for being a valued customer. I am now closing this ticket.
If I can be of any further assistance or if you have any questions, please let me know.
Regards,
Sundeep B
Support Team
发
I have notify the server company owner of 45.136.116.1/24
The reply party to be that is no problem,
please cancel the Invoice #123456 for me to refund,
I will order other data center Miami.
Please refund to Account Credit Balance. to I can order other servers.
回
Hello,
I am sorry to hear that you wish to cancel a service. In order to cancel your service, please login to your customer portal and submit a cancellation request via your service page. Once the cancellation request has been submitted, please reply to this ticket giving me permission to process the cancellation request immediately so I can then address the credit.
If I can be of any further assistance or if you have any questions, please let me know.
Regards,
Alex
Billing Dept.
发
yes, cancel now Invoice #123456
回
Hello,
I have terminated your service and issued a full refund as an account credit. If you would like to add the account credit to an invoice already generated, you can do so through the Customer Portal. Attached to this ticket is a document on using account credit to pay an invoice. Please note that this is a one-time courtesy refund and will not be issued again.
If I can be of any further assistance or if you have any questions, please let me know.
Regards,
Alex
Billing Dept.
发
Thanks, I have created a new order Invoice#888888.
Have a nice day!
Best regards,
sakura
回
Hello,
Thank you for being a valued customer. I am now closing this ticket.
If I can be of any further assistance or if you have any questions, please let me know.