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查看: 282|回复: 4

当你服务器机房网络有问题无法ping通到对方,发mtr路由工单联系后却得到商家会回复你他们测试没有问题请联系对方

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[LV.Master]伴坛终老

发表于 2021/12/17 19:05 | 显示全部楼层 |阅读模式 |Google Chrome 96.0.4664.110|Windows 10
天涯海角搜一下: 百度 谷歌 360 搜狗 有道 雅虎 必应 即刻
当你服务器机房网络有问题无法ping通到对方,发mtr路由工单联系后却得到商家会回复你他们测试没有问题请联系对方


Destination Host Unreachable, Destination 45.136.116.1/24 not route.


From 45.66.159.88 icmp_seq=566 Destination Host Unreachable
From 45.66.159.88 icmp_seq=567 Destination Host Unreachable
From 45.66.159.88 icmp_seq=568 Destination Host Unreachable
From 45.66.159.88 icmp_seq=569 Destination Host Unreachable
From 45.66.159.88 icmp_seq=570 Destination Host Unreachable
From 45.66.159.88 icmp_seq=571 Destination Host Unreachable
From 45.66.159.88 icmp_seq=572 Destination Host Unreachable
From 45.66.159.88 icmp_seq=573 Destination Host Unreachable
From 45.66.159.88 icmp_seq=574 Destination Host Unreachable
From 45.66.159.88 icmp_seq=575 Destination Host Unreachable
From 45.66.159.88 icmp_seq=576 Destination Host Unreachable
From 45.66.159.88 icmp_seq=577 Destination Host Unreachable
^C
--- 45.136.116.1 ping statistics ---
578 packets transmitted, 0 received, +577 errors, 100% packet loss, time 577212ms

[root@236673 ~]# mtr -4 --report --report-wide 45.136.116.1
Start: Tue Dec  7 16:18:01 2021
HOST: 236673.8408.sys.ipv4.io Loss%   Snt   Last   Avg  Best  Wrst StDev
[root@236673 ~]#



Hello,

Thank you for contacting Support Team. My name is Sundeep and it would be my pleasure to assist with your request. I am currently investigating your request at the moment.

If I can be of any further assistance or if you have any questions, please let me know.

Regards,
Sundeep B
Support Team



Hello,

As I have checked ,we have not blocked any IP, the problem might be due to active  firewall or by your  ISP(internet service provider). Please check  with your firewall and internet service provider.

If I can be of any further assistance or if you have any questions, please let me know.

Regards,
Sundeep B
Support Team



Thank you, I will notify the server company owner of 45.136.116.1/24
I can be if me have any questions, I will know you.



Hello,

Thank you for being a valued customer. I am now closing this ticket.

If I can be of any further assistance or if you have any questions, please let me know.

Regards,
Sundeep B
Support Team



I have notify the server company owner of 45.136.116.1/24
The reply party to be that is no problem,
please cancel the Invoice #123456 for me to refund,
I will order other data center Miami.
Please refund to Account Credit Balance. to I can order other servers.



Hello,

I am sorry to hear that you wish to cancel a service. In order to cancel your service, please login to your customer portal and submit a cancellation request via your service page. Once the cancellation request has been submitted, please reply to this ticket giving me permission to process the cancellation request immediately so I can then address the credit.

If I can be of any further assistance or if you have any questions, please let me know.

Regards,
Alex
Billing Dept.



yes, cancel now Invoice #123456



Hello,

I have terminated your service and issued a full refund as an account credit. If you would like to add the account credit to an invoice already generated, you can do so through the Customer Portal. Attached to this ticket is a document on using account credit to pay an invoice.  Please note that this is a one-time courtesy refund and will not be issued again.

If I can be of any further assistance or if you have any questions, please let me know.

Regards,
Alex
Billing Dept.



Thanks, I have created a new order Invoice#888888.
Have a nice day!
Best regards,
sakura



Hello,

Thank you for being a valued customer. I am now closing this ticket.

If I can be of any further assistance or if you have any questions, please let me know.

Regards,
Alex
Billing Dept.



怎么说呢,从工单中的对话,就可以看出他们在忽悠,不管怎么说,都给你回复说没拦截对方ip,请去联系对方供应商
然而,,都是同一家同一个洛杉矶机房地区的服务器,两台服务器不能互通,ip段有稍微不一样,都是自家自产自销的东西让去联系对方搞笑呢!都是模板式回复复制粘贴,懂了
想知道是哪家?就是这家,,,https://bbs.itzmx.com/thread-99360-1-1.html


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[LV.4]偶尔看看III

发表于 2021/12/18 02:16 来自手机 | 显示全部楼层
老外的正常操作
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[LV.7]常住居民III

发表于 2021/12/18 12:27 | 显示全部楼层 |Google Chrome 86.0.4240.183|Windows 7
这个退款流程用了10天吗
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[LV.Master]伴坛终老

发表于 2021/12/18 17:55 | 显示全部楼层 |Google Chrome 96.0.4664.110|Windows 10
mx63947 发表于 2021/12/18 12:27
这个退款流程用了10天吗


回的挺快,周日到周一财务部上班没超过1天,还算好
[发帖际遇]: 小樱 发帖时在路边捡到 2 樱币,偷偷放进了口袋. 幸运榜 / 衰神榜
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[LV.7]常住居民III

发表于 2021/12/18 23:19 | 显示全部楼层 |Google Chrome 86.0.4240.183|Windows 7
小樱 发表于 2021/12/18 17:55
回的挺快,周日到周一财务部上班没超过1天,还算好

哦哦,那还挺快的
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