求助!更新win11后有时卡死,之后黑屏一下才恢复
笔记本从win10更新到win11之后,有时(尤其是b站网页端看视频和直播时)出现突然卡死约10~20秒,随后黑屏约2秒,然后恢复,此时系统自带的夜间模式会消失;前些天分别进行如下尝试均未能解决问题:重启,进一步更新windows系统,卸载重装AMD驱动和AMD software:adrenalin edition,禁用其他可能的高占用应用和服务项,在CMD运行sfc /scannow(结果无任何问题)今天还查看了与问题发生时间相近的AMD日志(位于C:\Users\用户名\AppData\Local\AMD\CN),然后发现自己看不懂(求助deepseek未果){:123:}
不知道有没有大佬能帮忙解决这个问题
感谢
{:3344:}
以防大佬需要,把上面提到的日志贴在下面:
2025-07-02::21:01:42::283 GetEligibleDriverDetailsSize :58 Get eligible drivers Size started---------------------
2025-07-02::21:01:42::290 ADDL::getURLVersionJSON :2357 DEBUG No Server Ip found
2025-07-02::21:01:42::292 ADDL::getURLVersionJSON :2368 DEBUG No Servertype found
2025-07-02::21:01:42::293 ADDL::isVersionCompatible :751 DEBUG Inside local version.json parser
2025-07-02::21:01:42::293 ADDL::isVersionCompatible :951 DEBUG Downloading a file from server: . Download destination: C:\Users\
***** Failed to write previous message. Failbit = 1 Badbit = 1
2025-07-02::21:01:42::295 ADDL::isVersionCompatible :1156 DEBUG addl version : 1.000000--- dll has 1.000000
2025-07-02::21:01:42::297 ADDL::validateInput :225 DEBUG common library versionis compatible
2025-07-02::21:01:42::297 ADDL::fillBuildInfoDetails :130 DEBUG Entered fillBuildInfo function to get the system and build details
2025-07-02::21:01:42::297 GetEligibleDriverDetailsSize :78 DEBUG BuildInfo details : is_consumer - 1, is_workstation - 0, is_win10 - 1, is_win7 - 0, is_legacy_eligible - 0, isIcafe - 0, isFalcon - 0
2025-07-02::21:01:42::298 GetEligibleDriverDetailsSize :101 DEBUG System has ASIC 164C C1 2013 1D72 - 1 0
2025-07-02::21:01:42::299 GetEligibleDriverDetailsSize :355 INSIDE CONSUMER
2025-07-02::21:01:42::300 ADDL::ParseJSONfile :385 DEBUG file under checking C:\Users\
***** Failed to write previous message. Failbit = 1 Badbit = 1
2025-07-02::21:01:42::300 ADDL::checkDownloadAccelaratorEligibility :2522 DEBUG Download Acceleration is eligible since the physical disk is an SSD and the CPU core count is >= 4
2025-07-02::21:01:42::592 ADDL::updateDriverInfo :575 DEBUG Deviceidcheck---success
2025-07-02::21:01:42::592 ADDL::updateDriverInfo :578 DEBUG consumer assigned recognised
2025-07-02::21:01:42::592 ADDL::constructDeploymentAcceleratorPatchURL :661 DEBUG No serverIp is found
2025-07-02::21:01:42::600 ADDL::checkHeaderResponseCode :623 DEBUG hconnet - /drivers/installer/Patch/amd-software-adrenalin-edition-25.5.1-2741944E-7EE45B87.exe
2025-07-02::21:01:42::984 getNewComponentsDetailsJsonURL :35 DEBUG No Server Ip found
2025-07-02::21:01:42::984 getNewComponentsDetailsJsonURL :43 DEBUG No Servertype found
2025-07-02::21:01:42::986 performNewComponentsJsonDownload :2210 DEBUG Successfully waited for new data
2025-07-02::21:01:42::987 getNewComponentsDetailsJsonURL :35 DEBUG No Server Ip found
2025-07-02::21:01:42::987 getNewComponentsDetailsJsonURL :43 DEBUG No Servertype found
2025-07-02::21:01:42::987 ADDL::checkURLFormat :74 DEBUG No serverIp is found
2025-07-02::21:01:42::987 ADDL::downloadFileFromInternetIfUpdateAvaliable :1777 DEBUG hconnet - /drivers/installer/json/NewComponents.json
2025-07-02::21:01:42::987 ADDL::downloadFileFromInternetIfUpdateAvaliable :1787 DEBUG Setting INTERNET_OPTION_RECEIVE_TIMEOUT to 90000 milliseconds: Result = 1 0
2025-07-02::21:01:42::987 ADDL::downloadFileFromInternetIfUpdateAvaliable :1791 DEBUG Setting INTERNET_OPTION_SEND_TIMEOUT to 30000 milliseconds: Result = 1 0
2025-07-02::21:01:42::987 ADDL::downloadFileFromInternetIfUpdateAvaliable :1793 DEBUG Setting INTERNET_OPTION_RECEIVE_TIMEOUT to 30000 milliseconds: Result = 1 0
2025-07-02::21:01:43::591 ADDL::downloadFileFromInternetIfUpdateAvaliable :1830 DEBUG Filesize of NewComponents.json is 25745. Modified 2025-06-23 14:12:14.000 UTC
2025-07-02::21:01:43::592 ADDL::downloadFileFromInternetIfUpdateAvaliable :1866 DEBUG Filesize of NewComponents.json is 25745. Modified 2025-06-23 14:12:14.000 UTC
2025-07-02::21:01:43::592 ADDL::downloadFileFromInternetIfUpdateAvaliable :1870 DEBUG Cached file up to date
2025-07-02::21:01:43::597 IsSmartBlurAvailable :2414 ERROR An exception was thrown when checking for SB. Message: <unspecified file>(120): expected value
2025-07-02::21:01:44::671 getNewComponentsDetailsJsonURL :35 DEBUG No Server Ip found
2025-07-02::21:01:44::671 getNewComponentsDetailsJsonURL :43 DEBUG No Servertype found
2025-07-02::21:01:44::672 IsSmartBlurAvailable :2414 ERROR An exception was thrown when checking for SB. Message: <unspecified file>(120): expected value
2025-07-02::21:01:45::013 ADDL::constructDeploymentAcceleratorPatchURL :719 No deployment accelerated build found for amd-software-adrenalin-edition-25.5.1-2741944E-7EE45B87.exe. Status code returned: 404
2025-07-02::21:01:45::013 ADDL::updateDriverInfo :615 DEBUG DEVICE 164C-C1 iseligible for driver to 23.19.23.01-250306a-415346C-AMD-Software-Adrenalin-Edition
2025-07-02::21:01:45::013 ADDL::fillDriverInfoDetails :283 DEBUG Successfully downloaded the JSON file
2025-07-02::21:01:45::013 GetEligibleDriverDetailsSize :494 DEBUG Get eligible drivers size function ended
2025-07-02::21:01:45::013 GetEligibleDriverDetails :536 DEBUG Get eligible drivers started
2025-07-02::21:01:45::013 GetEligibleDriverDetails :546 DEBUG Get eligible drivers function ended
2025-07-02::21:02:09::713 GetEligibleDriverDetailsSize :58 Get eligible drivers Size started---------------------
2025-07-02::21:02:09::717 ADDL::getURLVersionJSON :2357 DEBUG No Server Ip found
2025-07-02::21:02:09::718 ADDL::getURLVersionJSON :2368 DEBUG No Servertype found
2025-07-02::21:02:09::719 ADDL::validateInput :217 DEBUG created the directoryC:\Users\
***** Failed to write previous message. Failbit = 1 Badbit = 1
2025-07-02::21:02:09::719 ADDL::isVersionCompatible :751 DEBUG Inside local version.json parser
2025-07-02::21:02:09::719 ADDL::isVersionCompatible :951 DEBUG Downloading a file from server: . Download destination: C:\Users\
***** Failed to write previous message. Failbit = 1 Badbit = 1
2025-07-02::21:02:09::719 ADDL::checkURLFormat :74 DEBUG No serverIp is found
2025-07-02::21:02:09::719 ADDL::downloadFileFromInternet :1533 DEBUG Downloading a file from server: drivers.amd.com. Download destination: C:\Users\
***** Failed to write previous message. Failbit = 1 Badbit = 1
2025-07-02::21:02:09::720 downloadFileFromInternetIMPL :1415 DEBUG Setting INTERNET_OPTION_RECEIVE_TIMEOUT to 90000 milliseconds: Result = 1 0
2025-07-02::21:02:09::720 downloadFileFromInternetIMPL :1419 DEBUG Setting INTERNET_OPTION_SEND_TIMEOUT to 30000 milliseconds: Result = 1 0
2025-07-02::21:02:09::720 downloadFileFromInternetIMPL :1421 DEBUG Setting INTERNET_OPTION_RECEIVE_TIMEOUT to 30000 milliseconds: Result = 1 0
2025-07-02::21:02:10::054 downloadFileFromInternetIMPL :1503 DEBUG Completed download. Total bytes downloaded: 3048
2025-07-02::21:02:10::070 ADDL::isVersionCompatible :1156 DEBUG addl version : 1.000000--- dll has 1.000000
2025-07-02::21:02:10::070 ADDL::validateInput :225 DEBUG common library versionis compatible
2025-07-02::21:02:10::070 ADDL::fillBuildInfoDetails :130 DEBUG Entered fillBuildInfo function to get the system and build details
2025-07-02::21:02:10::070 GetEligibleDriverDetailsSize :78 DEBUG BuildInfo details : is_consumer - 1, is_workstation - 0, is_win10 - 1, is_win7 - 0, is_legacy_eligible - 0, isIcafe - 0, isFalcon - 0
2025-07-02::21:02:10::072 GetEligibleDriverDetailsSize :101 DEBUG System has ASIC 164C C1 2013 1D72 - 1 0
2025-07-02::21:02:10::072 GetEligibleDriverDetailsSize :355 INSIDE CONSUMER
2025-07-02::21:02:10::073 ADDL::ParseJSONfile :385 DEBUG file under checking C:\Users\
***** Failed to write previous message. Failbit = 1 Badbit = 1
2025-07-02::21:02:10::293 ADDL::updateDriverInfo :575 DEBUG Deviceidcheck---success
2025-07-02::21:02:10::293 ADDL::updateDriverInfo :578 DEBUG consumer assigned recognised
2025-07-02::21:02:10::293 ADDL::constructDeploymentAcceleratorPatchURL :661 DEBUG No serverIp is found
2025-07-02::21:02:10::293 ADDL::checkHeaderResponseCode :623 DEBUG hconnet - /drivers/installer/Patch/amd-software-adrenalin-edition-25.5.1-2741944E-7EE45B87.exe
2025-07-02::21:02:11::848 ADDL::constructDeploymentAcceleratorPatchURL :719 No deployment accelerated build found for amd-software-adrenalin-edition-25.5.1-2741944E-7EE45B87.exe. Status code returned: 404
2025-07-02::21:02:11::848 ADDL::updateDriverInfo :615 DEBUG DEVICE 164C-C1 iseligible for driver to 23.19.23.01-250306a-415346C-AMD-Software-Adrenalin-Edition
2025-07-02::21:02:11::849 ADDL::fillDriverInfoDetails :283 DEBUG Successfully downloaded the JSON file
2025-07-02::21:02:11::849 GetEligibleDriverDetailsSize :494 DEBUG Get eligible drivers size function ended
2025-07-02::21:02:11::849 GetEligibleDriverDetails :536 DEBUG Get eligible drivers started
2025-07-02::21:02:11::849 GetEligibleDriverDetails :546 DEBUG Get eligible drivers function ended
问题描述看起来是供电不足掉驱动,看看系统日志里面有没有类似的
显卡方面供电不足主要存在画面定格30秒,然后黑屏掉驱动自动恢复问题
应用程序事件id 1
NVIDIA OpenGL Driver
A TDR has been detected.
The application must close.
Error code: 7
页:
[1]